Why Buildings Ask for a Certificate of Insurance
Many New York and New Jersey high-rises ask movers for a Certificate of Insurance (COI) before work begins. This proves the company carries liability coverage. It covers the building, not your belongings.
We issue the building’s required COI with your contract. If management wants a direct copy, we send it on request. Send us your building’s requirements, and we match the COI.
How to Request Building Requirements
Before booking, contact your building manager or super. Ask for the COI requirements: a minimum liability amount, specific wording, or a certificate form. Ask if they have a vendor list, though you’re rarely forced to use one. Get details in writing to avoid doorman delays.
Also ask about elevator reservations. High-rise buildings often limit freight elevator use to set hours. Confirm whether the elevator is dedicated to freight or shared with residents. If shared, ask about holding it during peak hours.
Booking the Freight or Service Elevator
Freight elevators are larger and sturdier than passenger elevators, built for heavy and bulky items. When booking, specify your largest item’s size. Some buildings require the mover to hold the elevator for a set time; others let the crew call it on request. Clarify this with management. If the elevator is out of order, ask about the backup plan. Will the crew use the stairs? This can change the work and the cost.
Padding and Floor Protection
Buildings need floor protection to avoid scuffs. Movers lay canvas runners, plywood, or plastic sheeting before moving furniture. For door frames and elevator doors, we use cardboard or foam padding. Mention any high-value floor or wall during the estimate. We can add extra protection if needed. The goal: move your items without leaving a mark.
Doormen and Loading Docks
Doormen are your first line of defense. Introduce yourself, show the COI and move order, and explain the timeline. A friendly doorman can hold the elevator or watch the lobby. If there is a loading dock, confirm its location and access rules. Some need a key or code. Ensure your crew has access. Ask if the dock is reserved for your move. This keeps other deliveries off your path.
What Happens If the Move Runs Late
Delays happen. Traffic, elevator waits, and extra items add time. We tell you in writing before any change to the price. If the move runs past the building’s window, we may pause or adjust. Talk to building management early if you foresee a delay. This keeps everyone informed and avoids conflicts.
How pricing works: We provide a free written estimate. Local moves start at a $385 minimum flat rate, and the rate and terms are in writing before moving day. Your final cost depends on how much you move. Payment is cash or Zelle.
FAQs
Do you provide the Certificate of Insurance automatically?
Yes. We issue the building’s Certificate of Insurance with your contract.
Can I use the passenger elevator for my move?
Usually, no. Buildings restrict passenger elevators to residents and guests.
What if the freight elevator is broken on moving day?
If the freight elevator is out of order, the crew will use the stairs. This may add labor time.
Do I need to tip the doorman?
Tipping is not required, but it is appreciated.
Plan Your High-Rise Move
High-rise moves need coordination. Get COI requirements in writing, book the freight elevator, and confirm floor protection. We handle the COI and planning so you can focus on your move. For more, read our guide on high-rise moving. Need a quote? Visit our Edgewater Movers page, check our Fort Lee services, or ask for a free written estimate.
