What buildings ask for, and what we do
Many high-rise buildings run moves by their own rules. The details vary, but the list is usually the same.
| The building asks for | What we do |
|---|---|
| A Certificate of Insurance (COI) | We issue it and send it with your contract. You pass it to management, or we send it to the building directly on request. |
| A reserved service elevator | You book it with management. We size the crew and set the start time to fit your reservation. |
| A move window, sometimes weekdays only | We plan the drive from Brooklyn around the window and the tunnel traffic. |
| A loading dock booking | We plan the truck around it and give management the details it asks for. |
| Protection for halls and elevators | We protect the elevator and the path the way the building asks. |
| Check-in at the front desk | The crew checks in with the doorman or concierge, uses the service entrance and keeps the lobby clear. |
The COI, step by step
- Ask management for their COI requirements.
- Send us those with your request.
- We issue the COI and send it with your contract, or to the building on request.
- Check with management that they approved it before moving day.
Download the one-page high-rise moving checklist (PDF). Print it, or send it to your building.
Book the elevator before you fix the date
In a busy building, the elevator sets your moving day. Ask management for open days and hours, reserve the service elevator, then send the date and window. We plan both ends so the crew isn’t waiting at either door. Our packing services can have every box closed and stacked by the time the crew starts loading.
When the truck cannot reach the door
Some buildings have a loading dock; others have only a street. If the truck has to stop away from the entrance, the crew carries everything farther. Tell us about that long carry when we build your written estimate. We count it before moving day, so it does not show up as a new charge on moving day.
Towers on both sides of the river
We serve high-rises in Edgewater, Fort Lee, Weehawken, Jersey City and Hoboken, and doorman buildings across Manhattan and the other boroughs. When a move crosses the Hudson, the rules of two buildings apply on the same day, and we plan for both.
Questions about high-rise moves
What is a COI?
A Certificate of Insurance is a document from the mover that many buildings require before they allow a move.
Who sends the COI to the building?
We send it with your contract, and most customers pass it to management.
My building allows moves only on weekdays. Is that a problem?
No. We move on weekdays, weekends and holidays.
What if my elevator reservation is short?
Tell us the window when you ask for a price.
